Shipping & Returns
We aim to ship your online order within 5-7 business days of receiving it (this excludes holidays and weekends). If you placed an order during a sale, this time may be lengthened by a few days.
Once your order has shipped, you will receive a shipping confirmation by email with your tracking information.
Our shipping rates are as follows:
- Complimentary shipping on Canadian orders over $100
- $15 flat rate shipping on all Continental US orders
- $15 flat rate shipping fee for orders under $100 within Canada
- International shipping, please email us for a quote
Regular priced merchandise is always available for free exchanges, or a refund, with tags attached and the product in its original, unworn condition within 14 days from the date your received your order. Special promotions (with discount codes) and sale merchandise (on sale prior to discount codes) are available for exchange or store credit unless otherwise noted within the product description.
Please email us at firstname.lastname@example.org for order/customer related support and to request your return/exchange. Kindly allow 2-3 business days for a reply, however we monitor the inbox for time-sensitive inquiries or order changes.
Please note there is a $15 flat rate return fee taken off the refund total.
Thank you so much for shopping with All You Are! We appreciate you.